Refund Policy | Paru | Paintings in Passage
Last updated: 2026
Thank you for collecting work from my online collection. This page explains how refunds are handled for digital artworks. I want you to have a smooth and satisfying experience, so here is how refunds are handled.
Digital Downloads
Digital files are delivered instantly and are non-refundable once accessed or downloaded. If you have any trouble accessing your files, please use the contact page.
If a technical issue cannot be resolved, a replacement file or refund may be offered at the artist’s discretion.
Colour and scale perception may vary across screens and print processes.
Cancellations
Orders cannot be cancelled once a digital file has been accessed or downloaded.
Questions or Support
If you need help with an order, email: paru.paintings@gmail.com